OhioValley Federal Credit Union
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For Star Cards: 1-800-472-3272
For Visa cards: 1-855-325-0908

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Web Site Privacy Policy

Ohio Valley Federal Credit Union has established a policy to protect your privacy when corresponding with us over the Internet. If you choose to e-mail us, please remember that your e-mail address and any other information contained in your e-mail header will be listed, along with your e-mail message. We will only use that e-mail information in order to respond to your comments or questions.

Your e-mail address will not be sold or shared with any party outside the credit union, unless we are required to do so by law. We respect your privacy, and will handle personal information that we receive discreetly – but we cannot assure the security of information that traverses outside Internet connections.

We do not gather information on individual users of our Web site, unless they voluntarily provide it for account applications or other correspondence. We do track general activity to our site by volume, date, and time, plus the servers or sites from which visitors originated. This is for activity reporting and analysis only, and does not contain any details about individual visitors.

Ohio Valley Federal Credit Union reserves the right to change this policy at any time by posting a new privacy policy.

Notice to Members: Financial Privacy Policy

View, download or print our Member Financial Privacy Policy in PDF format, select a PDF file option below:

We, our, and us, when used in this notice, mean Ohio Valley Federal Credit Union. This is our privacy notice for our members. When we use the words "you" and "your" we mean the following types of members:

Our consumer members who have a continuing relationship by purchasing or holding financial products or services such as a(n):

  • Share account
  • Loan account
  • Credit card account
  • Automobile lease we service
  • Self-directed Individual Retirement Account
  • Mortgage brokerage services

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information. We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control. A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."


We collect information about you from the following sources: . Information you give us on applications or other forms . Information about your transactions with us . Information about your transactions with other parties . Information from a consumer reporting agency


We do NOT disclose any information about you to anyone, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.


We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.


We do not disclose information about former members, except as permitted by law.

108318-020 C© 2000 Bankers Systems, Inc., St. Cloud, MN
Form PRIV-DISC-CU 9/4/2001 2.0/3493

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